Palm Seremban Hotel

I was doing an on-line search for a place to stay for our weekend trip to Seremban when I came across the Palm Seremban Hotel.

As usual, I had wanted to book a room through Agoda.com, but somehow none was available in either Agoda or booking.com. Not wanting to give up, I called the hotel directly and lucky for me, I managed to book a Deluxe Room at RM198.00 nett with breakfast for 2 persons (slightly higher than Agoda’s rate but still a bargain).

The hotel was opened in June 2014 and is located right in the heart of Seremban city. It is connected to Palm Mall which is the largest shopping complex in Seremban with over 180 retail shops, a range of F&B outlets and a 10-screen movie theater (Golden Screen Cinema).

We had traveled to Seremban by car and it was not difficult to find the hotel since it is merely 500 meters from the Seremban toll exit off the PLUS highway.

Parking is available throughout the multi-level car park in the Palm Mall but it’s more convenient for hotel guests to park at either Level 5 or Level 6 since these two floors provided direct access to the hotel. Those staying at the hotel need not pay for parking. Just get your ticket validated at the hotel reception on Level UG and re-validate the ticket at the Auto-Pay machine on Level 5. If you exit the car park, you will need to get a new ticket to enter the car park again.

Our drive up to Level 5 on the spiral car park ramp was quite scary due to the fairly sharp bends. Once we’ve parked, we took the lift to the hotel reception on Level UG. Watch out for the uneven step as you approach the lift foyer; I had almost tripped!

The reception counter with the hotel’s tagline “Your Lifestyle Hotel” in the background

Our spacious room on the 8th floor which came equipped with 2 comfortable Queen-sized beds, a 40” LED HD Smart TV with Hypp TV channels, mini fridge, iron/ironing board, safe box and free Wi-Fi.

Walking barefoot on the uncarpeted, cold floor tiles (which were painted to look like hardwood) may be uncomfortable but it’s good that bedroom slippers were provided

Love the huge wall mirror

It’s always nice to have coffee/tea-making facilities in the room

The large bathroom although unfortunately, there was no hot water at the sink

The next morning, we had our breakfast at the Sago Coffee House on Level 6 which serves a wide spread of local and continental dishes.

It’s not often that you find “lempeng” (traditional Malay pancake) at a hotel breakfast buffet but Sago Coffee House has a whole station offering both “lempeng pisang” (banana pancake) and “lempeng ubi” (tapioca pancake). Cooked in aromatic banana leaves, this yummy treat was a hit with the breakfast crowd.

Two thumbs up for the friendly and efficient breakfast service at Sago Coffee House

If you had a late night and did not wake up in time for breakfast which is served until 10.30 am, there are many small eateries in the surrounding area that are within walking distance.

There is also a “mamak” restaurant right outside the hotel which is opened 23 hours instead of the usual 24 (that 1 hour is needed for crew change I’m guessing).

After a long day out, Coco Lounge is the place to unwind in the evening with a drink in your hand while being entertained by live performance

The Spa & Wellness Center on Level 5 – each massage room has its own private jacuzzi

Overall, our stay at the Palm Seremban Hotel was a pleasant one. The fact that the hotel is integrated with the shopping mall makes it very convenient for anyone’s shopping, dining and entertainment needs, especially for business travelers and those without their own transport. The hotel has a 3-star rating but the room size, amenities and service level were more than what you would expect from other hotels of the same standard.

An area for improvement that I would suggest is to beef up the security in the hotel by introducing electronic key cards that restrict the use of the lifts to the floor where the room of the checked-in guest is located. Without this safety feature, basically anyone can reach the hotel rooms through the car park lifts.

At the time of our visit, the hotel was running a promotion on room rates but you may want to check if the promotional rates are still available before making a booking:

Standard room (1 Queen Bed) – RM178.00 nett
Deluxe room (2 Queen Beds) – RM198.00 nett
Premier room (1 King Bed) – RM238.00 nett
2-Bedroom Suite (1 King + 2 Queen Beds) – RM498.00 nett
*rates inclusive of breakfast for up to 2 persons for Standard, Deluxe & Premier Rooms and up to 4 persons for 2-Bedroom Suite

My Overall Verdict:

Location: 9/10

Hotel Ambiance: 7/10

Room Comfort: 8/10

Service: 8/10

Value for Money: 9/10

Palm Seremban Hotel

Add: Jalan Sungai Ujong, 70200 Seremban, Negeri Sembilan
Tel: +606-768 0088
Fax: +606-768 0099
Email: reservations@palmseremban.my
Web: www.palmseremban.my

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